Meet The Team
Retford
Kerri Schad
Counsellor | Supervisor | Founder
Face to face sessions only
I founded Hazelwood Counselling Services to create a thoughtful practice where people are given the time, care, and respect to reconnect with themselves, discover their own inner wisdom, and make considered decisions with confidence.
As Hazelwood has grown, those same values have continued to shape both my work and the wider practice.
I work with adults, particularly around burnout, childhood trauma, and long-standing patterns that seem to repeat despite every effort to change them. Many people come to counselling without a clear explanation of what's wrong. They simply know that life feels harder than it ought to, or that they're working hard just to keep everything together. That's often where our work begins.
My approach is relational, curious, and steady. I'm interested in understanding how people have adapted to the experiences they've lived through, and how those adaptations may still be shaping life today. Making sense of ourselves isn't about judging who we've become, but understanding the experiences that have shaped us, creating the possibility of living in a way that feels more true to ourselves.
Supervision
Alongside counselling, I also provide supervision for qualified counsellors, psychotherapists and trainees. Having completed CPCAB Level 6 training in Therapeutic Counselling Supervision, I offer a thoughtful space to explore your client work, make sense of the challenges and ethical questions that may arise, while continuing to develop professionally.
My supervision is informed by the Seven-Eyed Model, alongside other approaches where they best support the work. Together, we make thinking explicit, slow complex work down to explore its different layers, consider different perspectives, and develop confidence in professional judgement, ethical decision-making and practice.
Individual counselling: £60 per session
Counselling supervision: £60 per 1 hour session or £90 per 1½-hour session
Donna Richmond
Counsellor
Face to face sessions only
I am a counsellor at Hazelwood Counselling Services, working with adults and young people aged 11 and over.
Before training as a counsellor, I worked as a track work rider at a racecourse in Dubai, a role that required focus, discipline, and resilience. That experience still shapes my work in my understanding of risk, vulnerability, and what it can mean to change direction.
I hold an Advanced Diploma in Psychotherapeutic Counselling and am an Accredited Member of the National Counselling Society. My work as a counsellor began in 2017. Alongside my work at Hazelwood, I also work with a charity supporting children and young people, and as a counsellor within a secondary school.
At Hazelwood, I work with adults of all ages and with young people aged 11 and above. My experience includes working with relationship difficulties, anxiety, depression, bereavement, self-harm, relationship with food, abuse and addiction. I also work with people struggling with low self-esteem.
My approach is integrative and client-focused. I draw on different ways of working and adapt the therapy to suit the person in front of me, rather than expecting them to fit a particular model. I aim to offer a steady, supportive space where people can talk openly and be taken seriously.
Individual Counselling: £60 a session
Relationship Counselling: £70 a session
Karen Kelley
Counsellor
Face to face sessions only
I am a counsellor at Hazelwood Counselling Services, working with adults and young people aged 6 and over.
Before training as a counsellor, I spent sixteen years working as a nanny in a wide range of households, both in the UK and internationally. That experience continues to shape how I work, particularly my understanding of family systems, attachment, and the emotional worlds of children and young people. Choosing to retrain as a counsellor grew out of a wish to settle and work more deeply with people, and it is a decision I have not looked back from.
I hold a Diploma in Therapeutic Counselling and am a Registered Member of the British Association for Counselling and Psychotherapy (BACP). Alongside my work at Hazelwood, I also work within schools, providing support in both mainstream and specialist settings.
I have a particular specialism in working with autistic and neurodivergent adults and young people. At Hazelwood, I work with adults and young people around a range of difficulties, including anxiety and depression, relationship difficulties, self-harm, low self-esteem, addiction, abuse, anger, infant loss and family-related concerns.
My way of working is non-judgmental, thoughtful, and grounded. I aim to offer a genuine, supportive space where people can feel understood, and where gentle challenge can help bring about meaningful change.
Individual Counselling: £60 a session
Relationship Counselling: £70 a session
Family Therapy: £80 a session
Donna Broadhead
Counsellor
Face to face and online sessions
Sometimes people have a sense that they want to live differently, even if it’s not yet clear what needs to change or where to begin. You may feel stuck, unsettled, or worn down by patterns that no longer feel sustainable. Counselling can offer space to pause, reflect, and begin to understand what might be getting in the way.
I offer a calm, thoughtful space to talk, listening with care and attentive curiosity. My work is grounded in helping people make sense of their experiences, understand their emotional responses, and begin to see their story from a more empowered perspective. I ask questions carefully, not to steer or rush the work, but to support deeper understanding and meaningful change over time.
I qualified as a counsellor in 2016, following many years working closely with people in demanding, real-world roles. This background continues to shape my practice. I am experienced in working with complexity, distress, and vulnerability, and have supported a wide range of adults with differing needs and life experiences. Alongside my core training, I have undertaken additional specialist learning and continue to develop my practice.
My approach is integrative and draws on both relational counselling and cognitive behavioural therapy (CBT). I work with adults experiencing low mood, anxiety, trauma, experiences of abuse, the impact of crime, phobic fears (including emetophobia, obsessive or intrusive thought patterns, addictive behaviours, emotional regulation difficulties, and neurodivergence.
I also support young adults navigating academic pressures and transitions at college or university. I offer both face-to-face and online counselling. If you are considering counselling and would like to explore whether this feels like the right support for you, you would be very welcome to get in touch.
Individual counselling: £60 per session
Emma Colclough
Counsellor
Face to face sessions only
I work with adults who come to counselling feeling stuck, overwhelmed, or uncertain about themselves or their relationships. People often seek therapy when things feel emotionally tangled or difficult to make sense of, and I aim to offer a calm, supportive, and non-judgemental space where these experiences can be explored carefully and at your own pace.
Alongside my broader work, I have a particular interest in supporting individuals who have experienced coercive control or emotionally harmful relationship dynamics. These experiences can be subtle and confusing, often leaving people doubting their own thoughts, feelings, or sense of self. I work carefully and collaboratively to help clients make sense of what they have lived through, rebuild self-trust, and reconnect with a steadier sense of who they are.
My approach is integrative and relational, informed by training in transactional analysis. This focuses on understanding patterns in relationships and how earlier experiences can shape the way we relate to ourselves and others. Together, we explore unhelpful patterns, strengthen boundaries, and support change that feels meaningful and sustainable.
I am currently completing the final stage of a postgraduate psychotherapy diploma. My work is supported by regular supervision and guided by clear ethical and professional frameworks.
Individual counselling: £55 per session
Relationship counselling: £60 per session
Jess Rastall
Counsellor
Face to Face Sessions Only
Jess works with both adults and children and is a registered member of the BACP. She has particular experience supporting people living with chronic illness and pain,
grief and end-of-life concerns, alongside working with a wide range of emotional difficulties including
anxiety,
depression
and
trauma.
Drawing on both personal and professional experience of chronic illness, and of caring for a loved one with a terminal illness, Jess understands that illness and loss affect far more than physical health. They can change confidence, relationships and a person's sense of who they are, leaving people feeling isolated, misunderstood or unsure how to move forward.
Jess believes that every person's experience is unique. She takes time to understand the individual sitting in front of her, creating a calm, accepting space where clients feel able to talk openly about whatever they are carrying, often things they have never felt able to share before. She works at each person's pace, allowing time to think, reflect and experience emotions without feeling rushed or judged.
Alongside talking therapy, Jess enjoys using creative approaches where they feel helpful. Sometimes words can be difficult to find, and using creative resources can help people untangle thoughts, understand emotions and gain greater clarity. She also supports clients in rebuilding confidence through small, manageable steps, helping them reconnect with themselves and move forward in a way that feels right for them.
Whether someone is living with chronic illness, coping with bereavement, feeling overwhelmed by anxiety, struggling with depression, processing trauma or facing another of life's challenges, Jess offers a warm, thoughtful therapeutic relationship where people can feel heard, understood and supported.
Jess sees adults and
children
in person at our Retford practice.
Individual counselling: £60 per session

Amelia Fox
Counsellor | Supervisor
Face to Face Sessions Only
Choosing a counsellor is a personal decision. You may be looking for someone who will listen carefully, help you understand what's been happening in your life and offer a space where you can speak openly, without judgement, pressure or expectation. Finding the right therapist can feel daunting, but having a trusting, supportive therapeutic relationship can be an important first step towards creating meaningful and lasting change.
Amelia specialises in supporting people whose self-worth has been affected by their experiences. Whether you're struggling with anxiety, depression, trauma, bereavement or finding it difficult to recognise your own value, she'll work alongside you to help you make sense of what's happened and develop a kinder, more compassionate relationship with yourself. She understands that low self-worth often develops gradually through life experiences, relationships, and challenges, and believes that therapy can help people reconnect with their strengths, values and sense of identity.
Alongside her specialism in self-worth, Amelia works with adults, young people and children experiencing a wide range of difficulties. She recognises that no two people experience the same situation in the same way and takes time to get to know you as an individual. Her approach is collaborative and tailored to the individual, creating a therapeutic environment where clients feel genuinely heard, understood and accepted.
Amelia is an accredited member of the National Counselling and Psychotherapy Society (NCPS) and is qualified in CFD (Person-Centred Experiential Therapy for Depression). This evidence-based approach allows her to support people experiencing depression while providing a compassionate environment where clients feel fully supported to explore their thoughts, feelings and experiences.
Alongside working at Hazelwood, Amelia also works as a High Intensity Therapist within the NHS. She has experience supporting people in schools, universities, charities and healthcare settings, working with people from many different backgrounds and at different stages of life. In addition to her clinical work, Amelia is also a clinical supervisor, supporting other therapists in their professional development and helping them to provide reflective and ethical practice. These roles continue to deepen her clinical knowledge and inform her work with clients.
Amelia understands that starting therapy can feel like a significant step and that many people arrive feeling uncertain about what to expect. If you're looking for a counsellor who will take time to understand your experiences, help you make sense of them and support you in developing a stronger sense of yourself, Amelia offers a calm, thoughtful and accepting space in which to begin.
Individual counselling:
£60 per session
Counselling supervision:
£60 per 1 hour session or £90 per 1½-hour session

Meet The Team
West Bridgford
Jenny Roe
Counsellor | West Bridgford Practice Owner
Face to face sessions only
Jenny works with adults aged 16 and over and offers counselling from our West Bridgford practice. Her work is shaped by a neuroaffirming, relational approach and a strong awareness of how neurodivergence can influence emotional wellbeing, identity, and everyday life.
With a background in therapeutic teaching, postgraduate training in dramatherapy, and experience as a qualified hypnotherapist, Jenny brings a flexible and thoughtful way of working. She adapts her approach to suit the person in front of her, whether that involves working creatively, more structurally, or a blend of both.
Jenny has personal insight into neurodivergence and understands both the challenges and strengths this can bring. She aims to create a calm, non-judgemental space where people feel understood, supported, and able to explore what matters to them at their own pace.
People often come to work with Jenny around experiences such as anxiety and overwhelm, stress and academic pressure, life transitions and adjustment, identity and self-esteem, low mood and grief and loss. Counselling with Jenny focuses on building self-understanding, confidence, and practical ways of navigating life’s difficulties, with careful attention to emotional safety and
wellbeing.
Fees:
Individual counselling £60 per session
Supervision
Pamela Glover
Counsellor
Face to face sessions only
Pamela supports adults and children (aged 9 years and over) in the West Bridgford Practice. She uses a collaborative approach that is Person-Centred, drawing on approaches that are tailored to fit the individual’s needs. She provides a safe, compassionate space where clients can explore challenges and create meaningful change at their own pace through talking and creative work.
With a background in teaching, hospice bereavement support, youth counselling, and the arts, Pamela brings warmth, authenticity, and creativity to her work. She has personal understanding of neurodiversity and has experience and interest in supporting neurodivergent individuals.
Pamela works with adults and young people navigating loss, grief, anxiety, life changes, identity exploration, and neurodivergence.
Fees:
Individual counselling £60 per session
Ruby Ho
Psychotherapeutic Counsellor
Face to face sessions only
Ruby’s work is deeply grounded in family systems, the practical application of somatic (body-based) regulation, and subconscious mind healing. With a versatile background in integrated therapies—including family and marital counselling, trauma-focused affect regulation, and hypnotherapist training—she tailors her approach to the unique needs of each individual or couple.
Ruby has personal insight into trauma and abuse healing, bringing a deeply compassionate and non-judgemental perspective to her practice. She believes that while life’s pressures and our upbringings can cause us to lose sight of who we are, everyone possesses the inherent potential to heal and reconnect with themselves.
Ruby works with adults, children and young people around a range of difficulties, including trauma, anxiety, depression, stress, relationship difficulties, low self-esteem, abuse, family-related concerns, children’s emotional wellbeing, navigating life and faith, and Ministry challenges.
Fees:
Individual Counselling £60 per session
Relationship Counselling £90 per session
Meet The Team
Online Services
Danielle Entwistle
Counsellor
Online and telephone sessions only
I believe counselling should be accessible, thoughtful, and offered in a way that takes people seriously. At times, it helps to slow things down and make sense of what we’re carrying. Working with a counsellor can offer a steady, reflective space focused on your experience.
Before training as a counsellor, my background included teaching at university and working in business management. I hold a degree in psychology and later qualified with an Advanced Diploma in Psychotherapeutic Counselling. I am an Accredited Member of the National Counselling & Psychotherapy Society (NCPS).
I have worked in private practice for over ten years and have been part of Hazelwood Counselling Services since 2019. I offer online and telephone counselling, with appointments available during the day, evenings, and weekends.
My way of working is warm, collaborative, and integrative, adapting the counselling to you. A key influence on my work is logotherapy, a meaning-centred approach developed by Viktor Frankl, which focuses on values, choice, and how people make sense of life during periods of change or uncertainty.
I work with adults around anxiety, low mood, relationship and family difficulties, trauma, experiences of abuse, addiction, and a loss of motivation or sense of direction. If you’re considering counselling and would like to explore whether this way of working feels right, you’re very welcome to get in touch.
Fees:
Individual counselling £50 per session
Relationship counselling £60 per session
Family therapy £70 per session
Get in touch today
Connect with a counsellor to explore how Hazelwood might support you in moving forward more positively in your life.
