Meet The Team

Retford

Kerri Schad

Counsellor | Founder
Face to face sessions only

I founded Hazelwood Counselling Services to create a practice that feels calm, thoughtful, and grounded in real conversations rather than techniques or quick solutions.


I work with adults, particularly around burnout, childhood trauma, and long-standing patterns that seem to insist on repeating despite people working hard to stop the cycle. People often arrive without a clear explanation of what’s wrong, only a sense that something isn’t quite right. That’s enough for the counselling work to begin.


My way of working is relational and steady. I’m interested in how someone has adapted themselves in order to manage their world, and what might help things feel safer, more natural, and require less effort over time. There are no expectations about having the right words or knowing exactly where to start.


Hazelwood reflects these values across all its practices. It’s a place where care, consistency, and respect matter, and where people are met as they are. If Hazelwood feels like the right place to talk, you’d be very welcome.


Individual Counselling: £60 a session

Donna Richmond

Counsellor
Face to face sessions only

I am a counsellor at Hazelwood Counselling Services, working with adults and young people aged 11 and over.


Before training as a counsellor, I worked as a track work rider at a racecourse in Dubai, a role that required focus, discipline, and resilience. That experience still shapes my work in my understanding of risk, vulnerability, and what it can mean to change direction.


I hold an Advanced Diploma in Psychotherapeutic Counselling and am an Accredited Member of the National Counselling Society. My work as a counsellor began in 2017. Alongside my work at Hazelwood, I also work with a charity supporting children and young people, and as a counsellor within a secondary school.


At Hazelwood, I work with adults of all ages and with young people aged 11 and above. My experience includes working with relationship difficulties, anxiety, depression, bereavement, self-harm, relationship with food, abuse and addiction.  I also work with people struggling with low self-esteem.


My approach is integrative and client-focused. I draw on different ways of working and adapt the therapy to suit the person in front of me, rather than expecting them to fit a particular model. I aim to offer a steady, supportive space where people can talk openly and be taken seriously.


Individual Counselling:  £60 a session
Relationship Counselling:  £70 a session

Karen Kelley

Counsellor
Face to face sessions only

I am a counsellor at Hazelwood Counselling Services, working with adults and young people aged 6 and over.


Before training as a counsellor, I spent sixteen years working as a nanny in a wide range of households, both in the UK and internationally. That experience continues to shape how I work, particularly my understanding of family systems, attachment, and the emotional worlds of children and young people. Choosing to retrain as a counsellor grew out of a wish to settle and work more deeply with people, and it is a decision I have not looked back from.


I hold a Diploma in Therapeutic Counselling and am a Registered Member of the British Association for Counselling and Psychotherapy (BACP). Alongside my work at Hazelwood, I also work within schools, providing support in both mainstream and specialist settings.


I have a particular specialism in working with autistic and neurodivergent adults and young people. At Hazelwood, I work with adults and young people around a range of difficulties, including anxiety and depression, relationship difficulties, self-harm, low self-esteem, addiction, abuse, anger, infant loss and family-related concerns.


My way of working is non-judgmental, thoughtful, and grounded. I aim to offer a genuine, supportive space where people can feel understood, and where gentle challenge can help bring about meaningful change.


Individual Counselling: £60 a session
Relationship Counselling: £70 a session
Family Therapy: £80 a session

Donna Broadhead

Counsellor
Face to face and online sessions

Sometimes people have a sense that they want to live differently, even if it’s not yet clear what needs to change or where to begin. You may feel stuck, unsettled, or worn down by patterns that no longer feel sustainable. Counselling can offer space to pause, reflect, and begin to understand what might be getting in the way.


I offer a calm, thoughtful space to talk, listening with care and attentive curiosity. My work is grounded in helping people make sense of their experiences, understand their emotional responses, and begin to see their story from a more empowered perspective. I ask questions carefully, not to steer or rush the work, but to support deeper understanding and meaningful change over time.


I qualified as a counsellor in 2016, following many years working closely with people in demanding, real-world roles. This background continues to shape my practice. I am experienced in working with complexity, distress, and vulnerability, and have supported a wide range of adults with differing needs and life experiences. Alongside my core training, I have undertaken additional specialist learning and continue to develop my practice.


My approach is integrative and draws on both relational counselling and cognitive behavioural therapy (CBT). I work with adults experiencing low mood, anxiety, trauma, experiences of abuse, the impact of crime, phobic fears (including emetophobia, obsessive or intrusive thought patterns, addictive behaviours, emotional regulation difficulties, and neurodivergence


I also support young adults navigating academic pressures and transitions at college or university. I offer both face-to-face and online counselling. If you are considering counselling and would like to explore whether this feels like the right support for you, you would be very welcome to get in touch.


Fees:
Individual counselling £60 per session

Emma Colclough

Counsellor
Face to face sessions only

I work with adults who come to counselling feeling stuck, overwhelmed, or uncertain about themselves or their relationships. People often seek therapy when things feel emotionally tangled or difficult to make sense of, and I aim to offer a calm, supportive, and non-judgemental space where these experiences can be explored safely and at your own pace.


Alongside my broader work, I have a particular interest in supporting individuals who have experienced coercive control or emotionally harmful relationship dynamics. These experiences can be subtle and confusing, often leaving people doubting their own thoughts, feelings, or sense of self. I work carefully and collaboratively to help clients make sense of what they have lived through, rebuild self-trust, and reconnect with a steadier sense of who they are.


My approach is integrative and relational, informed by training in transactional analysis. This focuses on understanding patterns in relationships and how earlier experiences can shape the way we relate to ourselves and others. Together, we explore unhelpful patterns, strengthen boundaries, and support change that feels meaningful and sustainable.


I am currently completing the final stage of a postgraduate psychotherapy diploma. My work is supported by regular supervision and guided by clear ethical and professional frameworks.


Fees:
Individual counselling £55 per session
Relationship counselling £60 per session

Meet The Team

West Bridgford

Jenny Roe

Counsellor | West Bridgford Practice Owner
Face to face sessions only

Jenny works with adults aged 16 and over and offers counselling from our West Bridgford practice. Her work is shaped by a neuroaffirming, relational approach and a strong awareness of how neurodivergence can influence emotional wellbeing, identity, and everyday life.


With a background in therapeutic teaching, postgraduate training in dramatherapy, and experience as a qualified hypnotherapist, Jenny brings a flexible and thoughtful way of working. She adapts her approach to suit the person in front of her, whether that involves working creatively, more structurally, or a blend of both.


Jenny has personal insight into neurodivergence and understands both the challenges and strengths this can bring. She aims to create a calm, non-judgemental space where people feel understood, supported, and able to explore what matters to them at their own pace.


People often come to work with Jenny around experiences such as anxiety and overwhelm, stress and academic pressure, life transitions and adjustment, identity and self-esteem, low mood and grief and loss. Counselling with Jenny focuses on building self-understanding, confidence, and practical ways of navigating life’s difficulties, with careful attention to emotional safety and

wellbeing.


Fees:
Individual counselling £60 per session

Meet The Team

Online Services

Danielle Entwistle

Counsellor
Online and telephone sessions only

I believe counselling should be accessible, thoughtful, and offered in a way that takes people seriously. At times, it helps to slow things down and make sense of what we’re carrying. Working with a counsellor can offer a steady, reflective space focused on your experience.


Before training as a counsellor, my background included teaching at university and working in business management. I hold a degree in psychology and later qualified with an Advanced Diploma in Psychotherapeutic Counselling. I am an Accredited Member of the National Counselling & Psychotherapy Society (NCPS).


I have worked in private practice for over ten years and have been part of Hazelwood Counselling Services since 2019. I offer online and telephone counselling, with appointments available during the day, evenings, and weekends.


My way of working is warm, collaborative, and integrative, adapting the counselling to you. A key influence on my work is logotherapy, a meaning-centred approach developed by Viktor Frankl, which focuses on values, choice, and how people make sense of life during periods of change or uncertainty.

I work with adults around anxiety, low mood, relationship and family difficulties, trauma, experiences of abuse, addiction, and a loss of motivation or sense of direction. If you’re considering counselling and would like to explore whether this way of working feels right, you’re very welcome to get in touch.


Fees:
Individual counselling £50 per session
Relationship counselling £60 per session
Family therapy £70 per session

Get in touch today

Connect with a counsellor to explore how Hazelwood might support you in moving forward more positively in your life.